Refund and Returns Policy

At Sarcastic Days, we are committed to providing you with products that bring laughter and joy. If you are not entirely satisfied with your purchase, we’re here to help. Please carefully review the following guidelines for returns, refunds, and exchanges to ensure a smooth process.

1. Return Eligibility

To be eligible for a return, the following conditions must be met:

• The item was purchased directly from Sarcastic Days within the last 30 days.
• The item must be unused, in its original packaging, and in the same condition in which you received it.
• You must provide a valid receipt or proof of purchase with your return request.

Items that do not meet these criteria may not be eligible for a return or may incur a partial refund.

2. How to Initiate a Return

If you wish to initiate a return, follow these steps:

1. Contact us at contact@sarcasticdays.com to request a return authorization.
2. Provide your order number, a description of the issue, and, if applicable, photos of the item.
3. Wait for our team to confirm your return eligibility and provide instructions for returning the item.

Time Frame for Return Processing: Once your return is received, we will inspect it within 3-5 business days and notify you of the outcome.

3. Refunds

3.1 Full Refunds

Full refunds will be issued for items that meet the return eligibility criteria and are received in their original condition. Refunds will be processed using the original payment method.

3.2 Partial Refunds

In certain circumstances, partial refunds may be issued. These include:

• Items that are returned damaged or missing parts due to reasons not caused by us.
• Items returned more than 30 days after delivery.

3.3 Processing Times

Refund Time Frame: Refunds will be processed within 5-7 business days after the return is inspected and approved. The time it takes for the refund to appear in your account depends on your bank or payment provider.

4. Exchanges

If you received a defective or damaged product, we are happy to exchange it for the same item. To request an exchange:

1. Contact us at contact@sarcasticdays.com within 7 days of receiving the item.
2. Provide your order number and photos of the defective or damaged product.
3. Follow the return instructions provided by our team to send the item back to us.

Exchange Time Frame: Replacement items will be shipped within 5-7 business days after the defective product is received and inspected.

5. Shipping Costs

Unless the return is due to a defective or damaged item, you will be responsible for covering the shipping costs associated with returning your item. Shipping costs are non-refundable. If you receive a refund, the original shipping cost will be deducted from the refund amount.

6. Delivery & Shipping Time Frame

The products would be delivered within 5 to 6 days after dispatch .

7. Late or Missing Refunds

If you have not received your refund within the expected time frame, please follow these steps:

1. Check your bank account or credit card statement to confirm the refund has not been posted.
2. Contact your bank or credit card company, as processing times may vary.
3. If you have completed the above steps and still have not received your refund, contact us at contact@sarcasticdays.com.

8. Damaged or Defective Items

We take every precaution to ensure your order arrives in perfect condition. If your item is damaged or defective upon delivery, please contact us within 7 days. Be sure to include your order number and photos of the damaged or defective product. We will work with you to resolve the issue promptly, either by replacing the item or offering a full refund.

9. Changes to this Policy

Sarcastic Days reserves the right to update or modify this Refund and Return Policy at any time. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly. We encourage you to review this policy periodically to stay informed about our terms.

Contact Us

If you have any questions, concerns, or requests regarding our Refund and Return Policy, please contact us at:

Email: contact@sarcasticdays.com